Information Security Policy
As part of ABAX Information Security Management System, ABAX has drafted this Policy document, which describes ABAX policies in terms of information security. The policies described below are derived from the ISO/IEC 27001:2013 standard.
The objectives of ABAX Information Security Management System (‘ISMS’) are to:
- Ensure that ABAX information systems safeguard and protect client data;
- Provide a secure and structured information management and archiving system;
- Obtain the ISO 27001 certification at ABAX; and
- Build an information security culture within the organisation.
1. Information security policies
1.1. Policies for Information Security
ABAX shall define a set of policies for information security, which shall be approved by management, published and communicated to employees and relevant external parties.
1.2. Review of the Policies for Information Security
The policies for information security shall be reviewed at planned intervals or if significant changes occur, to ensure their continuing suitability, adequacy and effectiveness.
2. Internal organisation of information security
2.1. Information Security Roles and Responsibilities
ABAX shall define and allocate all information security responsibilities.
2.2. Segregation of Duties
Conflicting duties and areas of responsibility should be segregated to reduce opportunities for unauthorised or
unintentional modification or misuse of the organisation’s assets.
2.3. Contact with Authorities
ABAX shall maintain appropriate contacts with relevant authorities.
2.4. Contact with Special Interest Groups
ABAX shall maintain appropriate contacts with special interest groups or other specialist security forums and professional associations.
2.5. Information security in project management
ABAX shall ensure that information security is addressed in project management, regardless of the type of project.
3. Mobile devices and teleworking
3.1. Mobile Device Policy
ABAX shall adopt a policy and supporting security measures to manage the risks relating to mobile devices.
ABAX shall implement a policy and supporting security measures to protect information accessed, processed or stored at teleworking sites.
4. Human resource security
Background verification checks on all candidates for employment should be carried out in accordance with relevant laws, regulations and ethics and should be proportional to the business requirements, the classification of the information to be accessed and perceived risks.
4.2. Terms and Conditions of Employment
The contractual agreements with employees and contractors should state their and ABAX responsibilities for information security.
4.3. Management Responsibilities
Management should require all employees and contractors to apply information security in accordance with the established policies and procedures of ABAX.
4.4. Information security awareness, education and training
All employees of ABAX and contractors should receive appropriate awareness education and training and regular updates in ABAX policies and procedures, as relevant to their job function.
4.4. Disciplinary Process
There should be a formal and communicated disciplinary process in place to take action against employees who have committed an information security breach.
4.5. Termination or change of employment responsibilities
Information security responsibilities and duties that remain valid after termination or change of employment shall be defined, communicated to all employees and contractors of ABAX, and shall be enforced.
5. Asset management
5.1. Inventory of Assets
Assets associated with information and information processing facilities at ABAX shall be identified and an inventory of these assets should be drawn up and maintained.
5.2. Ownership of Assets
Assets maintained in the inventory shall be owned by the relevant function or person at ABAX.
5.3. Acceptable Use of Assets
Rules for the acceptable use of information and of assets associated with information and information processing facilities should be identified, documented and implemented.
5.4. Return of Assets
All employees of ABAX and external party users shall return all ABAX assets in their possession upon termination of their employment, contract or agreement.
5.5. Classification of Information
Information should be classified in terms of legal requirements, value, criticality and sensitivity to unauthorised disclosure or modification.
5.6. Labelling of Information
An appropriate set of procedures for information labelling should be developed and implemented in accordance with the information classification scheme adopted by ABAX.
5.7. Handling of assets
Procedures for handling assets should be developed and implemented in accordance with the information classification scheme adopted by ABAX.
5.8. Management of removable media
Procedures should be implemented for the management of removable media in accordance with the classification scheme adopted by ABAX.
5.9. Disposal of Media
Media should be disposed of securely when no longer required, using the formal procedures established at ABAX.
5.10. Physical Media Transfer
Media containing information should be protected against unauthorised access, misuse or corruption during transportation in and out of ABAX.
6. Access control
6.1. Access control policy
An access control policy shall be established, documented and reviewed based on business and information security requirements of ABAX.
6.2. Access to networks and network services
Users at ABAX should only be provided with access to the network and network services that they have been specifically authorised to use.
6.3. User registration and de-registration
A formal user registration and de-registration shall be implemented at ABAX to enable assignment of access rights.
6.4. User access provisioning
A formal user access provisioning process shall be implemented at ABAX to assign and revoke access rights for all user types to all systems and services.
6.5. Management of privileged access rights
The allocation and use of privileged rights shall be restricted and controlled.
6.6. Management of secret authentication information of users
The allocation of secret authentication information shall be controlled through a formal management process.
6.7. Review of access rights
All asset owners at ABAX shall review users’ access rights at regular intervals.
6.8. Removal or adjustment of access rights
The access rights of all employees at ABAX and external party users to information and information processing facilities shall be removed upon termination of their employment, contract or agreement, or adjusted upon charge.
6.9. Use of secret authentication information
Users at ABAX shall be required to follow the defined practices in the use of secret authentication information.
6.10. Information access restriction
Access to information and application system functions shall be restricted in accordance with the access control policy of ABAX.
6.11. Secure log-on procedures
Where required by the access control policy, access to systems shall be controlled a secure log-on procedure.
6.12. Password management system
Password management systems should be interactive and should ensure quality passwords.
6.13. Use of privileged utility programs
The use of utility programs that might be capable of overriding system and application controls should be restricted and tightly controlled.
6.14. Access control to program source code
Access to program source code shall be restricted.
7.1. Cryptographic controls
ABAX shall develop and implement a policy on the use of cryptographic controls for protection of information.
7.2. Key management
ABAX shall develop and implement a policy on the use, protection and lifetime of cryptographic keys through their whole lifecycle.
8. Physical and environmental security
8.1. Physical Security Perimeter
Security perimeters shall de defined and used to protect information processing facilities and areas that contain either sensitive or critical information.
8.2. Physical entry controls
Secured areas shall be protected by appropriate entry controls to ensure that only authorised personnel are allow ed access.
8.3. Securing offices, rooms and facilities
Physical security for offices, rooms and facilities shall be designed and applied.
8.4. Protecting against external and environmental threats
Physical protection against natural disasters, malicious attack or accidents shall be designed and applied.
8.5. Working in secure areas
ABAX shall design and apply procedures for working in secure areas.
8.6. Delivery and loading areas
Access points such as delivery and loading areas and other points where unauthorised persons could enter the premises should be controlled and, if possible, isolated from information processing facilities to avoid unauthorised access.
8.7. Equipment siting and protection
Equipment shall be sited and protected to reduce the risks from environmental threats and hazards, and opportunities for unauthorised access.
8.8. Supporting utilities
Equipment shall be protected from power failures and other disruptions caused by failures in supporting utilities.
8.9. Cabling security
Power and telecommunications cabling carrying data or supporting information services shall be protected from interception, interference or damage.
8.10. Equipment maintenance
Equipment shall be correctly maintained to ensure its continued availability and integrity.
8.11. Removal of assets
Equipment, information or software shall not be taken off-site without prior authorisation.
8.12. Security of equipment and assets off-premises
Security shall be applied to off-site assets taking into account the different risks of working outside the ABAX premises.
8.13. Secure disposal or re-use of equipment
All items of equipment containing storage media shall be verified to ensure that any sensitive data and licensed software has been removed or securely overwritten prior to disposal or re-use.
8.14. Unattended user equipment
Users at ABAX shall ensure that unattended equipment has appropriate protection.
8.15. Clear desk and clear screen policy
A clear desk policy for papers and removable storage media and a clear screen policy for information processing facilities shall be adopted.
9. Operations security
9.1 Documented operating procedures
Operating procedures shall be documented and made available to all users who need them.
9.2. Change management
Changes to the organisation, business processes, information processing facilities and systems that affect information security shall be controlled.
9.3. Capacity management
The use of resources shall be monitored, tuned and projections made of future capacity requiremen ts to ensure the required system performance.
9.4. Separation of development, testing and operational environments
Development, testing, and operational environments shall be separated to reduce the risks of unauthorised access or changes to the operational environment.
9.5. Protection from malware
Detection, prevention and recovery controls to protect against malware shall be implemented, combined with appropriate user awareness.
9.6. Information backup
Backup copies of information, software and system images shall be taken and tested regularly in accordance with an agreed backup policy.
9.7. Event logging
Event logs recording user activities, exceptions, faults and information security events shall be produced, kept and regularly reviewed.
9.8. Protection of log information
Logging facilities and log information shall be protected against tampering and unauthorised access.
9.9. Administrator and operator logs
System administrator and system operator activities shall be logged and the logs protected and regularly reviewed.
9.10. Clock synchronization
The clocks of all relevant information processing systems within ABAX shall be synchronised to a single reference time source.
9.11. Installation of software on operational systems
Procedures shall be implemented to control the installation of software on operational systems.
9.12. Management of technical vulnerabilities
Information about technical vulnerabilities of information systems being used shall be obta ined in a timely fashion, ABAX exposure to such vulnerabilities evaluated and appropriate measures taken to address the associated risk.
9.13. Restrictions on software installation
Rules governing the installation of software by users shall be established and implemented.
9.14. Information systems audit controls
Audit requirements and activities involving verification of operational systems shall be carefully planned and agreed to minimise disruptions to business processes.
10. Communications security
10.1. Network controls
Networks shall be managed and controlled to protect information in systems and applications.
10.2. Security of network services
Security mechanisms, service levels and management requirements of all network services shall be identified and included in network services agreements, whether these services are provided in-house or outsourced.
10.3. Segregation in networks
Groups of information services, users and information systems shall be segregated on networks.
10.4. Information transfer policies and procedures
Formal transfer policies, procedures and controls shall be in place to protect the transfer of information through the use of all types of communication facilities.
10.5. Agreements on information transfer
Agreements shall address the secure transfer of business information between the organization and external parties.
10.6. Electronic Messaging
Information involved in electronic messaging shall be appropriately protected.
10.7. Confidentiality and non-disclosure agreements
Requirements for confidentiality or non-disclosure agreements reflecting the ABAX needs for the protection of information shall be identified, regularly reviewed and documented.
11. System acquisition, development and maintenance
11.1. Information security requirements analysis and specification
The information security related requirements shall be included in the requirements for new information systems or enhancements to existing information systems.
11.2. Securing application services on public networks
Information involved in application services passing over public networks sha ll be protected from fraudulent activity, contract dispute and unauthorized disclosure and modification.
11.3. Protecting application services transactions
Information involved in application service transactions shall be protected to prevent incomplete transmission, mis-routing, unauthorized message alteration, unauthorized disclosure, unauthorized message duplication or replay.
11.4. Secure development policy
Rules for the development of software and systems shall be established and applied to developments within the organization.
11.5. System change and control procedures
Changes to systems within the development life cycle shall be controlled by the use of formal change control procedures.
11.6. Technical review of applications after operating platform changes
When operating platforms are changed, business critical applications shall be reviewed and tested to ensure there is no adverse impact on organizational operations or security.
11.7. Restrictions on changes to software packages
Modifications to software packages shall be discouraged, limited to necessary changes and all changes should be strictly controlled.
11.8. Secure system engineering principles
Principles for engineering secure systems should be established, documented, maintained and applied to any information system implementation efforts.
11.9. Secure development environment
Organizations shall establish and appropriately protect secure development environments for system development and integration efforts that cover the entire system development life cycle.
11.10. Outsourced development
ABAX shall supervise and monitor the activity of outsourced system development.
11.11. System security testing
Testing of security functionality shall be carried out during development.
11.12 System acceptance testing
Acceptance testing programs and related criteria shall be established for new information systems, upgrades and new versions.
11.13 Protection of test data
Test data shall be selected carefully, protected and controlled.
12. Supplier relationships
12.1. Information security policy for supplier relationships
Information security requirements for mitigating the risks associated with supplier’s access to the A BAX assets shall be agreed with the supplier and documented.
12.2. Addressing security within supplier agreements
All relevant information security requirements shall be established and agreed with each supplier that may access, process, store, communicate, or provide IT infrastructure components for ABAX information.
12.3. Information and communication technology supply chain
Agreements with suppliers shall include requirements to address the information security risks associated with information and communications technology services and product supply chain.
12.4. Monitoring and review of supplier services
ABAX shall regularly monitor, review and audit supplier service delivery.
12.5. Managing changes to supplier services
Changes to the provision of services by suppliers, including maintaining and improving existing information security policies, procedures and controls, should be managed, taking account of the criticality of business information, systems and processes involved and re-assessment of risks.
13. Information security incident management
13.1. Responsibilities and procedures
Management responsibilities and procedures shall be established to ensure a quick, effective and orderly response to information security incidents.
13.2. Reporting information security events
Information security events shall be reported through appropriate management channels as quickly as possible.
13.3. Reporting information security weaknesses
Employees and contractors using the ABAX information systems and services shall be required to note and report any observed or suspected information security weaknesses in systems or services.
13.4. Assessment of and decision on information security events
Information security events shall be assessed and it shall be decided if they are to be classified as information security incidents.
13.5. Response to information security events
Information security incidents shall be responded to in accordance with the documented procedures.
13.6. Learning from information security incidents
Knowledge gained from analysing and resolving information security incidents shall be used to reduce the likelihood or impact of future incidents.
13.7. Collection of evidence
ABAX shall define and apply procedures for the identification, collection, acquisition and preservation of information, which can serve as evidence.
14. Information security aspects of business continuity management
14.1. Planning information security continuity
ABAX shall determine its requirements for information security and the continuity of information security management in adverse situations, e.g. during a crisis or disaster.
14.2. Implementing information security continuity
ABAX should establish, document, implement and maintain processes, procedures and controls to ensure the required level of continuity for information security during an adverse situation.
14.3. Verify, review and evaluate information security continuity
ABAX shall verify the established and implemented information security continuity controls at regular intervals in order to ensure that they are valid and effective during adverse situations.
14.4. Availability of information processing facilities
Information processing facilities shall be implemented with redundancy sufficient to meet availability requirements.
15.1. Identification of applicable legislation and contractual requirements
All relevant legislative statutory, regulatory, contractual requirements and the ABAX approach to meet these requirements shall be explicitly identified, documented and kept up to date for each information system and for ABAX.
15.2. Intellectual property rights
Appropriate procedures shall be implemented to ensure compliance with legislative, regulatory and contractual requirements related to intellectual property rights and use of proprietary software products.
15.3. Protection of records
Records shall be protected from loss, destruction, falsification, unauthorized access and unauthorised release, in accordance with legislatory, regulatory, contractual and business requirements.
15.4. Privacy and protection of personally identifiable information
Privacy and protection of personally identifiable information shall be ensured as required in relevant legislation and regulation where applicable.
15.5. Regulation of cryptographic controls
Cryptographic controls shall be used in compliance with all relevant agreements, legislation and regulations.
15.6. Independent review of information security
ABAX approach to managing information security and its implementation (i.e. control objectives, controls, policies, processes and procedures for information security) shall be reviewed independently at planned intervals or when significant changes occur.
15.7. Compliance with security policies and standards
Managers shall regularly review the compliance of information processing and procedures within their area of responsibility with the appropriate security policies, standards and any other security requirements.
15.8. Technical compliance review
Information systems shall be regularly reviewed for compliance with ABAX information security policies and standards.